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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sammy Simhai

September 5, 2024

5  out of  5
rating by Sammy Simhai
"Really had a great experience, even though insurance can be tricky Frank made it very easy and I highly recommend him"
We responded:
"Thank you Sammy for giving us the opportunity to work with you. "
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Johnny Simhai

September 4, 2024

5  out of  5
rating by Johnny Simhai
"Franklin was simply amazing. He was very knowledgeable and very professional with all of our questions. I definitely made a great decision working with him."
We responded:
"Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that we provided you with knowledgeable and professional service. It's great to know that you had a wonderful experience working with him. Your satisfaction is our top priority, and we're delighted that you made a great decision choosing us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for your support and trust."
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Luciana Walter

July 22, 2024

5  out of  5
rating by Luciana Walter
"Franklin is so kind and helpful. Definitely recommend him for all your insurance needs!!"
We responded:
"Thank you Luciana for taking the time to share your experiences! Insurance is not a glamorous industry but it is necessary for the just incase and future investments. "
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Bonnie Ank

July 9, 2024

5  out of  5
rating by Bonnie Ank
"I have been with State Farm for 60 years and have always been extremely pleased with the great service. Franklin Othman has been my agent for the last several years, and I have found him to be knowledgeable and efficient. (On top of that, he has a great sense of humor.). I highly recommend him!"
We responded:
"Thank you Bonnie for sharing your experiences with our agency here. We do try hard to offer the white glove service for all your insurance needs."
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Elvira Tröger

June 27, 2024

5  out of  5
rating by Elvira Tröger
"Franklin and the team are the best. Honestly. They always pick up the phone, they're always helpful and friendly. I trust him."
We responded:
"Thank you Elvira, you are a pleasure to work with! We appreciate your feedback and continued business. "
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elijah bute

June 25, 2024

5  out of  5
rating by elijah bute
"Franklin was great! Not only super friendly but made the process super easy and smooth."
We responded:
"Thank you Elijah for your honest review. We know insurance and how to customize it just for you! Check out our micro site www.AGENTFO.com for more info. "
Profile photo of Jonnelle Monzon (JMNZN)

Jonnelle Monzon (JMNZN)

June 21, 2024

5  out of  5
rating by Jonnelle Monzon (JMNZN)
"Really awesome and easy to work with!"
We responded:
"Thank you Jonnelle for the amazing review! We do strive to always deliver the best to. Welcome to our Insurance Agency."
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San Seul

June 4, 2024

5  out of  5
rating by San Seul
"Very helpful and always responds promptly. He is always on the lookout to help his customers. 👍"
We responded:
"Thank you San for the kinds words; we appreciate your business and always look forward to speaking with you for all your insurance needs."
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Santi Cruz

May 16, 2024

5  out of  5
rating by Santi Cruz
"Franklin was very helpful and accommodating in helping me get my car insurance policy in order. Took his time to clearly explain everything regarding the policy I wanted, and made sure I had all I needed in a very efficient manner."
We responded:
"Thank you Santiago for taking the time to share your experience with us. We offer the white glove service for all our insurance policy holders. Also check our our micro site www.AgentFo.com "
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Jesus Marin

April 25, 2024

5  out of  5
rating by Jesus Marin
"Frank helped me with my insurance really quickly and made it easy to understand what my policy is :) definitely recommend"
We responded:
"Thank you Jesus for your honest review! We do make sure we know what you need and want in insurance. Truly enjoyed getting to know you."
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Johnny K

March 6, 2024

5  out of  5
rating by Johnny K
"Franklin Othman and team were very helpful when I needed guidance and support for an auto claim. After many years with this group, I appreciate their responsiveness and expertise."
We responded:
"Thank you Johnny for the honest review! We strive to make sure you are well taken care of in all your insurance needs. "
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kenza ndiaye

March 1, 2024

5  out of  5
rating by kenza ndiaye
"As an international student, Franklin Othman was very helpful and reassuring. He was very professional and was able to give me the best and appropriate rate for me as a student. I recommend you to choose Franklin Othman if you want to find a good and reliable insurance and someone who will take the time to answer all of your questions."
We responded:
"Thank you Kenza for taking the time to express your feedback. We are very pleased to have the chance on working with you for all your insurance needs. "
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Tu Nguyen

January 16, 2024

5  out of  5
rating by Tu Nguyen
"Great agent that I've been with for 4 years. Super helpful and quick on responding to requests. Highly recommend!"
We responded:
"It was such a pleasure working with you Tu! Thank you for trusting us with all your insurance needs."
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Juan Angulo

December 11, 2023

5  out of  5
rating by Juan Angulo
"Good agent, great deal on car insurance. Available when I need his team"
We responded:
"Thank you Juan for your honest review. We always strive to provide you with excellence with your insurance needs."
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Aisha S

November 7, 2023

5  out of  5
rating by Aisha S
"Franklin was incredibly efficient in securing us an insurance policy at an excellent rate. The entire process was impressively swift, taking just 15 minutes to complete. Having dealt with numerous insurance agencies in the past, I can honestly say that Franklin's level of assistance and professionalism surpassed my previous experiences. Thank you for your exceptional support – you are the best!"
We responded:
"Thank you Aisha for sharing your honest experience with our office. We strive to provide you the best insurance solutions, by saving you time and money. "
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sara teves

October 26, 2023

5  out of  5
rating by sara teves
"franklin is the best ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Sara for your honest feedback! We strive to make insurance relative to your needs, we are always available as you need us. "
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Richard Mattish

October 5, 2023

5  out of  5
rating by Richard Mattish
"Called Franklin to help assist me with transferring my policy from one state to another and he was very polite and helpful. Highly recommend for anyone looking for a State Farm insurance agent."
We responded:
"Thank you Richard we appreciate earning your business as you have so many other options. Welcome to our Agency and LA!"
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Jenna McConnell

October 2, 2023

5  out of  5
rating by Jenna McConnell
"Franklin has been so helpful to me! A couple days ago, I noticed an increase in my monthly charges so called the number to find out what was up. The phone call was informative and brief, which I appreciated as a busy college student. He explained everything thoroughly so that I would be able to understand, and at the end the day I was very pleased that I took those 5 minutes to call and find out more about my charges. Thank you Franklin!"
We responded:
"Thank you Jenna for taking the time to share your experiences with us! We look forward to continuing providing you the best services."
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Peter Nyberg

September 19, 2023

5  out of  5
rating by Peter Nyberg
"Franklin has been helpful with my multiple insurance policies over the last few years. When I need to update information or policies he always answers the phone on the first ring and he and his team provides help quickly and easily."
We responded:
"Peter it is always our pleasure to help you! Thank you for taking the time out of your day to express your honest experience with us."
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Rodolfo Valdez

September 4, 2023

5  out of  5
rating by Rodolfo Valdez
"Can't thank Franklin enough! He has always been 1 phone call away and answered all my questions. I had recently got into a car accident and he walked me through the process on what to do and sought what best fits in my situation .Very straight forward, helpful, and overall great person to rely on! Defiantly recommended."
We responded:
"Thank you Rodolfo for your review we do appreciate your business!"
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M O

September 1, 2023

5  out of  5
rating by M O
"Upon a friend's recommendation, we switched to this State Farm agency back in 2008 after a terrible experience with another insurance carrier. That was 15 years ago. We've been with this agency since, and have no intention to move any time soon. Their policies may be more expensive than other carriers', but when you have a claim, they're right there with you, and pay top dollar, promptly. They also offer multi-policy discounts. The only thing I miss with state Farm is that they used to offer auto insurance discounts for people driving less than a certain amount of miles/year, which they stopped. I wish they would reintroduce this policy, which was more equitable."
We responded:
"Thank you for your review. We look forward to continue be an asset to your and your family. "
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Jing Chao

September 1, 2023

5  out of  5
rating by Jing Chao
"I'll definitely give Franklin Othman a five star rating. His service is timely and he gives good advise and gets your problem solved. I highly recommend him!"
We responded:
"Thank you Jing for your honest rating we work diligently to make sure you and all our policy holders are provided only the best service."
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setrag Tavitian

June 7, 2023

5  out of  5
rating by setrag Tavitian
"I need to get car insurance really fast today. I was lucky to find this agency. They answered my call on the first ring. I spoke with the Agent Franklin. He was so informative and helpful. Even said they will send me laminated temporary ID cards 🫡. I really recommend this Agency."
We responded:
"Setrag, it is our pleasure to help you. Thank you for taking the time to leave us an honest review. "
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Matthew Arnesen

April 7, 2023

5  out of  5
rating by Matthew Arnesen
"Franklin and his team were very helpful with all of my auto and renters insurance needs! I was really impressed with their knowledge and great customer service. Highly recommend!"
We responded:
"Matthew, we appreciate the opportunity to work with you and help life go right. Your true feed back means a lot to us! Thank you again!"
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Andrew Stinson

April 4, 2023

5  out of  5
rating by Andrew Stinson
"I started doing business with Franklin Othman State Farm 3 years ago and cannot be happier with their service. Franklin often answers the phone himself and his demeanor makes you feel more like a friend than a client. His office staff are equally as pleasant and efficient to deal with; especially the delightful woman named, Chelle! I feel confident that, if I ever have to file a claim, I will definitely be in good hands!"
We responded:
"Thank you Andrew for the positive honest insurance review! We are grateful for your business. "